Privacy Policy
Righto Cleaning Services (ABN 85 692 301 483) (“Righto”, “we”, “us”) respects your privacy. This policy explains how we collect, use, store and disclose your personal information, consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you agree to this policy.
What we collect
- Contact and enquiry details: your name, business or building name, email, phone number, suburb, property details and anything you tell us when requesting a quote or contacting us.
- Service information: details needed to quote and deliver cleaning services.
- Website data: basic usage data via cookies and analytics (for example pages visited and device type).
How we collect it
Through our quote and contact forms, by email, and automatically through cookies and analytics tools when you use our website.
Why we use it
- To respond to your enquiry and provide a quote.
- To arrange and deliver cleaning services.
- For administration, billing and record-keeping.
- To improve our website and services.
- To send you updates or offers where you’ve consented, you can opt out at any time.
When we disclose it
We may share your information with: the cleaning personnel who deliver your service; trusted service providers (for example website hosting, analytics and communications tools); and others where required by law. We do not sell your personal information.
Cookies and analytics
Our website uses cookies and analytics (such as Google Analytics) to understand how the site is used. You can disable cookies in your browser, though some features may not work as well.
Overseas disclosure
Some of our service providers (for example hosting or analytics) may store data on servers outside Australia. Where they do, we take reasonable steps to ensure your information is handled consistently with the APPs.
Data security
We take reasonable steps to protect your information from misuse, loss and unauthorised access. No online transmission is ever completely secure, so we can’t guarantee absolute security.
Access, correction and complaints
You can ask to access or correct the personal information we hold about you by contacting us (details below). If you have a privacy concern, contact us first, if you’re not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes
We may update this policy from time to time. The current version will always be on this page with its effective date.
Contact us
Righto Cleaning Services · ABN 85 692 301 483 · [email protected].
Effective date: 5 July 2026.