Questions your committee should ask before signing a cleaning contract

Before your committee signs a strata cleaning contract, ask about scope, pricing, insurance, communication and exit terms. Clear answers upfront prevent the disputes and lock-ins that cost committees later.

Scope

• What’s included every visit and what’s periodic?
• Is the scope written and itemised for our building?

The work

• Do you take before and after photos?
• How do you handle a missed clean?

Pricing

• Is the price fixed and itemised?
• What triggers extra charges?

Insurance and compliance

• Can you provide current public liability, WHS documentation and an SDS register?

Communication

• Who’s our point of contact and how are issues escalated?
• Do you work with our strata or onsite manager?

Exit

• What’s the notice period?
• Are there exit penalties?

Written by Edward O'Rourke, Righto. → Related: For strata committees